We offer a 6 month warranty from the date of purchase that covers manufacturer defects. The following are examples of manufacturer defects:
- Lobster clasp breaking
- Chain disconnecting from the clasp/jump ring
- Chain breaking without force (no stretched links)
Items that qualify for the warranty will be repaired free of charge. Please email us at firstname.lastname@example.org with your warranty request making sure to include photos of the damage and we'll get it all sorted for you.
Please note that our warranty does not cover items that were broken with force, such as accidentally pulling on the chain and breaking it. If your item doesn't qualify for the warranty, we will be more than happy to repair your item for a small fee. Please feel free to email us if you require this service.
If you have any furthur questions regarding our warranty policy then please feel free to get in touch with us at email@example.com